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Welcome former Peoples Gas WV customers! As of October 2, 2023, Hope Gas has acquired Peoples Gas West Virginia (WV). Hope Gas and Peoples are working together to ensure a seamless transition of service for the customers who are part of this acquisition. Learn more.
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Welcome former Peoples Gas WV customers! As of October 2, 2023, Hope Gas has acquired Peoples Gas West Virginia (WV). Hope Gas and Peoples are working together to ensure a seamless transition of service for the customers who are part of this acquisition. Learn more.
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As of January 2, 2024, all Hope Gas customer service and billing operations are managed in West Virginia! Please note, a new account number will appear on your first bill generated on or after January 2, 2024. .
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The Hope Gas emergency line is available 24 hours a day.
1-800-934-3187

There are currently no unplanned service disruptions on the Hope Gas system.

If you are experiencing issues with your natural gas service, please contact the Hope Gas Customer Contact Center at 1-800-688-HOPE (4673).

LOCATION, WV

[MONTH DAY, YEAR: TIME] Hope Gas is experiencing a service disruption in the LOCATION area. 

Approximately ### customers are impacted. The streets impacted by this service disruption include STREET NAME 1, STREET NAME 2 and STREET NAME 3. Crews are on site to identify the issue.

[MONTH DAY, YEAR: TIME] Crews have identified the issue and are in the process of repairs. 

[MONTH DAY, YEAR: TIME] The issue has been resolved and natural gas service has been restored.

Hope Gas crews are going door to door to relight appliances. Please do not attempt to relight appliances on your own. 

If you are not home when Hope Gas personnel arrive to relight appliances, please contact the Hope Gas Customer Contact Center at 1-800-688-HOPE (4673). We will schedule a visit to your home to relight your appliances. 

As part of the process to restore service and relight home appliances following a service disruption, Hope Gas personnel will