CONTACT

Customer Contact

We're Here to Help. Hope Gas offers several ways to connect with our team, depending on your needs.

For emergencies, including gas leaks or gas outages, do not submit a contact request. Call our 24/7 Emergency Service line at 1-800-934-3187 for immediate assistance.

Call Us
Speak directly with a Customer Care representative by calling 1-800-688-4673, available Monday through Friday from 8 a.m. to 5 p.m. EST.

Submit a Contact Request
Complete the contact form on this page, and a Hope Gas representative will review your request and follow up by email or phone.

Chat With Us
For quick answers, use the Hope Gas Automated Customer Assistant. Available 24/7, the chatbot can help with common questions, account information, meter readings, service order status, and more. Simply click the chat icon in the lower-right corner of your screen to get started.

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Talk to an Energy Expert

24/7 Emergency Service 1-800-934-3187

Report a Gas Outage 1-800-934-3187

BILLING / SERVICE QUESTIONS 1-800-688-4673

Call Before You Dig 811

Hope Gas Automated Customer Assistant

Chat With Us 24/7

Get answers anytime with the Hope Gas Automated Customer Assistant.

Available 24/7, the chatbot can help with account information, meter readings, service order status, budget billing enrollment, billing questions, and more.

Click the chat icon in the lower-right corner of your screen to get started.

Quick Links

If you’d like to start, stop, or transfer service with Hope Gas, everything you need to know can be found right here.

If you would like to install a new gas service or include gas service from Hope Gas in your home or business, call us at 1-877-587-8570.

Get information on guidelines and other requirements here.