Skip to main content
Report Emergency
1-800-934-3187
Customer Service
1-800-688-4673

Login to access your Hope Gas portal

Make payments online, view your bill, and manage other account information.

Report a Leak or Gas Emergency

Think Safe, Be Safe — Hope Gas cares about your safety. 

Preparing for the Future of Energy

Learn how Hope Gas is investing in our state’s long-term infrastructure.

Community Support Programs

To apply for funding or volunteer project, create a new account or sign into your existing account.

Stories of Hope

Learn how Hope Gas is bringing West Virginians together to spark a new era of prosperity.
We're Here To Help
My Account Information

We're Here To Help

Hope Gas understands that everyone needs a hand sometimes. 

We offer four options that can help you manage your bill:

  1. Budget Billing: This takes a 12-month snapshot of your Hope Gas billing history, then creates an estimated monthly amount to help you establish a budget.
  2. eBill: Receive your bill electronically for easy access and payment.
  3. Large Print: For large-print bills, please contact our customer service center at 1-800-688-HOPE (4673).
  4. Payment Plans: If you've fallen behind, payment plans can help you catch up.
Hope cares logo

Hope Cares: Qualify for 25% off your bill

HopeGas proudly offers a first-of-its-kind program for West Virginia utility customers. Through our Low Income Discount Pilot Program, eligible Hope Gas customers can receive a 25% discount on their monthly natural gas bill. We’re helping to make energy costs more manageable while encouraging consistent payment habits.

To qualify, applicants must meet all of the following:

  1. Be classified as a residential heat customer with Hope Gas
  2. Meet the poverty low-income guidelines up to 200%
  3. Have applied for LIEAP

To learn more and enroll in this program, contact the Hope Gas Customer Service team at 1-800-688-4673, Monday-Friday 8 a.m. to 5 p.m.

Utility Assistance Programs:

Our community also offers assistance programs. You can learn more about these programs by following the links below.

 

Additional Assistance Programs: