Skip to main content
Report Emergency
1-800-934-3187
Customer Service
1-800-688-4673

Login to access your Hope Gas portal

Make payments online, view your bill, and manage other account information.

Report a Leak or Gas Emergency

Think Safe, Be Safe — Hope Gas cares about your safety. 

Preparing for the Future of Energy

Learn how Hope Gas is investing in our state’s long-term infrastructure.

Community Support Programs

To apply for funding or volunteer project, create a new account or sign into your existing account.

Stories of Hope

Learn how Hope Gas is bringing West Virginians together to spark a new era of prosperity.
Fuel Cells
Sustainability & Innovation

Fuel Cells

Residential Fuel Cells: 

At Home With Your Personal Backup Plant, the WATT HOME™ System

Imagine a future where your home can generate its own clean and reliable power, even when the grid experiences outages. This future is becoming a reality with residential solid oxide fuel cells (SOFCs), an innovative technology that Hope Gas is making available for West Virginia homeowners. A fuel cell operates much like a small, self-contained power plant, creating a chemical reaction utilizing natural gas and oxygen from the air to produce electricity.   

The key components of a fuel cell include the anode, where the fuel (natural gas or hydrogen) is introduced; the cathode, where oxygen from the air reacts; and the electrolyte, which facilitates the movement of ions between the anode and cathode. As the fuel flows into the anode, it undergoes a chemical reaction, releasing electrons. The electrons travel through a circuit, generating electricity to power your home. Water and heat are the primary byproducts, making the process exceptionally clean and efficient.

 

Hope Gas Video

 

WATT HOME™ residential fuel cells offer numerous benefits for homeowners:

BenefitDescription
ReliabilityUninterrupted power during grid outages and independence from traditional infrastructure
EfficiencyHigh rates of fuel utilization compared to conventional power generation
Clean EnergyMinimal emissions, reduced carbon footprint, and cleaner air
Quiet OperationEliminates the noise of traditional power generation equipment

 

Hope Gas and WATT Fuel Cell: 

Bringing Innovation to Your Doorstep

Hope Gas is excited to partner with WATT Fuel Cell to bring this cutting-edge technology to homes across West Virginia. Recently we announced a strategic partnership to make over 7,250 next-generation backup power configured fuel cell units available to residential customers across West Virginia over the next three years, directly addressing the state’s pressing need for reliable, resilient power.

This innovative technology offers significant advantages over traditional combustion-based backup systems. The leasing model ensures affordability and ease of adoption, giving Hope Gas customers a no-hassle option for energy independence without large, upfront capital investments. The program is expected to be especially impactful as grid vulnerability continues to grow with increased extreme weather events and longer outage durations.

WATT HOME systems are also designed to work with solar panels and battery storage, offering homeowners even greater energy independence and resilience. Hope Gas will make this transition simple and easy by providing the fuel cells at no upfront cost in exchange for a 10-year energy services agreement that covers all aspects of the system, including equipment, installation, service, maintenance, monitoring, a restack during the system’s lifecycle, and even removal at the end of the agreement.

While residential fuel cell technology holds tremendous promise, we understand that some homeowners may be skeptical about its long-term costs and its safety within homes. We assure you that while widespread residential adoption in the United States is still in its early stages, significant research and development are continuously driving down costs, improving efficiency, and ensuring the safety of these technologies. Hope Gas is committed to adhering to the highest safety standards and regulations as we move forward with these initiatives.