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1-800-934-3187
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1-800-688-4673

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Make payments online, view your bill, and manage other account information.

Report a Leak or Gas Emergency

Think Safe, Be Safe — Hope Gas cares about your safety. 

Preparing for the Future of Energy

Learn how Hope Gas is investing in our state’s long-term infrastructure.

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Stories of Hope

Learn how Hope Gas is bringing West Virginians together to spark a new era of prosperity.
Outage Map
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Outage Map

View outages and service disruptions in your area.

Need to report an outage?

Please contact us immediately at: 1-800-934-3187

You may also reach us via email at customercare@hopegas.com. We will respond to your email within 24 hours; Monday to Friday, 8am - 5pm EST. Please note, this email is for billing and service inquiries. Do not use email to report a natural gas emergency.