In case of an emergency, contact the Hope Gas 24/7 emergency hotline at 1-800-934-3187.
Call our West Virginia customer service team with your service or billing inquiries at 1-800-688-HOPE (4673). The Hope Gas Customer Contact Center is open Monday to Friday: 8 am - 5 pm EST.
To manage your account online, you will need to sign up for the Hope Gas MyAccount portal.
Your new Hope Gas account number will be available on your first bill from Hope Gas. You can enroll in MyAccount by accessing the Hope Gas Portal using the link above or through the main site navigation under the "My Account" tab. Once on the MyAccount portal, use your new account number to create a new profile.
Use MyAccount to:
- Make a payment online
- Set up Auto Pay
- View your bills
- Enroll in the Budget Billing plan:
- Hope Gas's Budget Billing Program takes the previous 12-month history of usage and divides these evenly to create an estimated monthly amount, making it easier to manage your budget. Call Hope's Customer Service team to find otu more about Budget Billing, and sign-up today!
Thank you for being a Hope Gas customer! Our West Virginia team looks forward to providing you with the highest level of customer service.